SHIPPING INFORMATION

IN THE USA

Orders are processed Monday-Friday. Standard Shipping orders are processed within 48-72 hours. All orders (including Express Shipping) received after 2pm Pacific Time (PT) on Friday will be processed the following Monday.

Express shipping orders are processed same day (Monday-Friday) until 2pm PT. 

Standard Shipping is $8.00 flat rate via USPS, FedEx or UPS (1-10 business days, depending on location) and will be applied to orders under $100. If you track a USPS package and it shows no movement, rest assured that your package has been sent out. USPS sometimes does not scan packages until they arrive at their final destination.

Free Standard Shipping is offered on orders over $100, unless our Warm Weather Shipping Policy for Confections applies. Please see Warm Weather Shipping Policy for Confections, below.

Expedited shipping options are available via FedEx (3 business day, 2 business day and overnight). Express shipping charges are based on your location and will be calculated and presented during the checkout process. Express shipping options are calculated using business days. No Saturday delivery available at this time.

Overnight delivery orders placed on Friday before 2pm PT will be delivered the following Monday. Overnight delivery orders placed after 2pm PT on Friday will be shipped the following Monday for Tuesday delivery.

For orders over $300, we require a signature for delivery. Please be sure to use an address where someone will be available during the day to accept shipment.

WARM WEATHER SHIPPING POLICY FOR CONFECTIONS

We want our hand-crafted confections to arrive at your doorstep in perfect condition. To avoid having the product sit in non-temperature controlled trucks and shipping warehouses, the following shipping policy will apply. If you are shipping to an area identified to have consistently high temperatures, you must select an express shipping option. Standard Shipping via ground and Free Standard Shipping with orders over $100 are not available options. Warm Weather Shipping areas are identified at the top of the cart page. These orders will be shipped in special insulated packaging with cold packs to ensure product integrity.

If temperatures are forecasted to be high in shipping location or destination temporarily, we reserve the right to hold standard ground shipping orders and ship on the next appropriate business day (particularly if the order is due to be shipped over the weekend). If your order must arrive by a specific date, it is recommended to choose an express shipping option, especially during the warmer summer months. If you have any questions, please email us info@lordjones.com.

INTERNATIONAL SHIPPING

No international shipping available at this time.